Resolution and Coronavirus – post delivery UPDATE
Posted on: Wednesday 1st of April 2020
A message from Dave Robinson, Resolution publisher:
In these strange and difficult times, I’m writing to inform you of a few ‘mods’ we’re making to the Resolution delivery machine. The impact of the pandemic has meant aircraft space for transporting freight is scarce and increasingly expensive, if available at all. Surcharges and the quarantining of goods are changing every few days. In some territories, even if we could get a print copy of Resolution into the region, it might be stuck in a depot for some time before it reaches your doormat.
We have therefore taken the decision to limit the number of print copies produced for the time being. In a small number of countries — as I type, Spain, France, Italy, India, Israel and the USA (but maybe others) — you won’t receive a print copy of Resolution; instead you will be sent an email containing instructions on how to download (as a PDF) and view (via issuu.com) a digital copy of the magazine. You will receive this before the print version is distributed. We know many of you prefer a hard copy, but right now it is just not viable for certain regions. There will be an opportunity for you to obtain a print edition when we have some sense of global normality. Let’s hope that’s soon.
For a digital voucher, email: email@example.com
In the meantime, we have racked up another couple of years’ worth of free archive issues for your reading pleasure. Every edition of Resolution produced before January 2010 — that’s from V1.1 to V8.8 — is available at no charge to you, via our website or www.issuu.com/resolutionmag. The Resolution team will continue to create your favourite pro-audio read to the best of our ability during this trying period.
ONE LAST IMPORTANT POINT!
If you are receiving Resolution at your place of work, but you can’t access your place of work, I suggest you change the delivery address to your ‘new’/’home’ address, temporarily. To do that, you will need your RESx reference, your five-digit Unique reference number (printed on mailing label above address), and your postcode. If you don’t know those, well, you can email us at firstname.lastname@example.org but – PLEASE! – don’t expect an instant reply, and, next time you get a print copy of the magazine, make a note of the info on the polybag.
AND ANOTHER THING!
Two. Two last points. If you would prefer to receive a digital/online version of the mag in future, drop us an email with the subject line ‘RESX XXXXX Digital’. (Where X = … you work it out.) And we’ll sort it out for you.